IMPORTANT INFORMATION ABOUT HEALTH AND SAFETY MEASURES
IMPORTANT INFORMATION ABOUT HEALTH AND SAFETY MEASURES FOLLOWING COVID 19
Eve Rogans Acupuncturist
at The College Practice
60 Highgate Road
NW5 1PA
My commitment to your safety
Since reopening my practice following the outbreak of Covid 19, it's important to keep you informed about the measures that will be in place to keep you safe when you come for treatment. The first thing is that I relocated to a dedicated clinic environment, which has worked to put measures in place to minimise exposure. Apart from the usual precautions I am following recommendations in line with government and British Acupuncture Council (BAcC) guidance. During the Covid period I developed best practices which have substantially improved my treatment outcomes and so I have continued to practise these.
Before the first session
Pre-session information and tongue pictures
Clients will need to complete an email questionnaire well before the first treatment, including tongue photos by Whatsapp. This means I can look at your case and work out the best course of treatment for you. I will contact you prior to follow up sessions in order to optimise your sessions.
Arrival at the clinic
In order to avoid too many people gathering in the waiting area, please time your arrival for 2 or 3 minutes before your start time.
Heightened Deep-Cleaning Process
I will be using disinfectant on frequently touched surfaces after each client visit. We have changed the towelling couch covers for PVC and we will be using (surprisingly comfortable) wipeable pillow cases in order to be able to safely clean these surfaces between clients. All rooms have a sophisticated air filtering system.
Between clients the practitioner will open the door and windows to clear the air in the room, disinfect any equipment used and wipe down the table, chair, treatment couch and door handles.The clinic will be cleaned and bins emptied every day at the end of the day. If we are advised that anyone with Covid 19 has accessed the clinic we will close the building and carry out a deep clean.
In the email or Whatsapp pre-session I will
• Ask about your current health issues as well as general life and health questions, including any results or reports you may have received, or issues arising since I last saw you (after the first session)
• Look at your tongue – I will ask you to take some pictures and send them to me, preferably by Whatsapp
• Plan your acupuncture treatment
Your acupuncture appointment
• Contact me if anything has changed from the day before
• Aim to arrive at the time of your appointment
• Wear clothes that minimise the need to get undressed
• Bring your own towel if you would like to
• Please bring your own drinking water.
Don’t come in if…
If you have a cough, fever, or symptoms of COVID-19, please do not come to the clinic until you’re symptom-free or following government guidelines with regard to attendance.
A full refund will be given if you have Covid and we will reschedule as soon as is possible. Feel free to call if you are unsure.
Otherwise 24 hours notice must be given for any cancellations or the full fee will be charged.
